I would like to see improvements for people that are probably doing an MSP type of approach, managed service providers so that they had a much simpler way to view their end-user situations. You have to set up an individual setup for each client, which is a bit frustrating. As a partner, it's difficult to manage our end-user clients because there's no single dashboard where we can go and see our clients and manage them individually. It's probably about time for them to sit back and realize that they've made all this functionality and made all these changes so they should go back.Īlso, managing the product is difficult. I would rate Acronis Backup an eight out of ten. It's one of those products that probably needs an overhaul because it's kind of evolved over time and sometimes when you evolve things, you end up in a hole. I would recommend it, but warn people new to it, to be aware that they might well be a bit frustrated at first. Which deployment model are you using for this solution? I would rate this solution a nine out of ten. They don't let our customers get upset at the product, and they have solved all of the problems that we have faced. This means that if your server fails, you can boot it up in a virtual environment and get it all configured in about 30 minutes. We have faced some issues, although the support is strong and they take issues seriously. Acronis Backup has all of the state-of-the-art features you need for quick recovery Pros : The ability to virtualize from your backup media is a huge asset. These including things like management tools for remote desktops and vulnerability management.Īny customer who uses Acronis that has needed to restore anything from their backup has had a 99% success rate, where they have been able to restore data without any problems. Now, everything seems to be running fine.įor example, in the new version, they have more protection options for malware, and they have additional tools to assist the IT administrator in controlling the network. Based on our experience, we have been providing input to their pre-sales team, and the feedback was taken back to the management.

We are currently testing the new version, 15.

Acronis backup review